Your online presence is very important to your business.
Some referral management sites (Yelp is a referral management site) have reputations of shady dealings. Implications that if you pay, negative reviews will be supressed while positive reviews will be emphasize, while if you don’t, the opposite occurs.
It always pay to respond to any online comments about your business you find online and to be honest and genuine when you do so.
Amber Nasland, a best selling author, has said…
There’s a lot of fear-mongering about “losing control” of your brand online, when, in fact, you’ve got control over as much as you always have: how you present your business and how you act.
There is great wisdom in those words.
There are also better ways or venues.
When your business blog attracts far more visitors to your business than every social media networking website (Facebook, Twitter, Google+, etc) and every referral management website (Yelp, Google Places, etc) COMBINED, you then have greater control over the conversion.
Let’s face it, sometimes there are negative interactions with customers and sometimes the customer has a legitimate issue with you and your business. It happens.
Don’t let the few times this occurs dominate your online reputation.
Via local seo marketing, build an audience that comes to your website that dwarfs all those other sites combined.
How? Talk to us. We teach people how.
When your business needs more traffic, more leads, and more business…SEO Needs Link Building